Customer can return the un-used within 30 days of receive for a refund. if 30 days have gone by is once your delivery date, unfortunately, we cant offer you a refund or exchange.
To be eligible for a return, you item must be unused and in the same condition that you received it. it must also be in the original packaging. All returns are subjected to 15% restocking fees. We will issue the partial refund of the initial order less 15% of the original purchase to the payment method that you used when placing the order.
To complete your return, we require a receipt or proof of purchase. Please contact our customer support at email@example.com and we are happy to assist you with your request.
Please note, we do not accept returns for socks and insoles items due to health reasons, please make your selections carefully.
REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. we will also notify you of the approval or rejection of your refund.
if you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method less 15% of the original payment, within a 2-3 business day.
In order to provide our customers with the best shopping experience, our systems are automated and therefore orders cannot be cancelled after they are placed. if a cancel option appears next to your order in your order history section then your may cancel your order.
EXCHANGES (If applicable)
We only replace items if they are defective or damaged. if you need to exchange it for the same item, please contact us to get the return authorization number and we are happy to assist you.
To return your product, you should contact us to get the return authorization number and we are happy to assist you.
You will be responsible for paying for your own shipping cost for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.